Saturday, July 28, 2007

"Gotta make the donuts..."

If there's one constant in my life, one love that has spanned the years, a rock that keeps me grounded, something worth waking up to every morning and something that I miss and long for when separated from by the cruelties of life it's Dunkin' Donuts.

More specifically, it's the New England-based chain's coffee.

Now you Starbucks-sippers in Seattle, or you Waffle House-loving southerners don't know the joy that is the morning's first sip of the rich, creamy iced coffee sucked from a bucket-sized cup through an orange-and-purple straw. It's a high that shoots straight through your mouth to the front of your brain, endorphins shower down, birds sing, the world is beautiful once more.

Alas, my favorite double-Ds isn't worldwide yet. But, darn it, we'll get there!

But if you've never had a chance to visit a Dunkin's and have an iced coffee on a steamy summer day - DO IT AS SOON AS YOU GET A CHANCE.

(Disclaimer: I promise not to yell too much on this blog, but for God's sake, some things I just feel too strongly about!)

For example, if you visit Boston, stopping under the purple-and-orange is just as important as visiting the site of the tea party, paying homage at Fenway Park and drinking a Samuel Adams. You can't miss them, anyway, there's literally one every block.

You New Yorkers out there have the same experience with Starbucks. In fact, I think that's the thing that pissed me off the most about living in the City - you can't get away from that stupid angel in the green circle, but there are, like, three measly Dunkin's in all of Manhattan. Abomination!

What's funny about our local Dunkin' Donuts, though, is the variety of differences in each retail location. Sure, they're pretty much branded the same, but unlike Starbucks where a barista from London is the same as a barista from the airport is the same as a barista from the Upper West is a same as a barista from hell, local flavors actually get added to the mix at DD.

For example, there are four locations I visit on a regular basis (generally, I go to each at least once a week). I'll rate them here from worst-first.

4) Dunkin's on the corner of Tremont & Boylston, right off the Boston Common. It's in the basement of 180 Boylston Street (an address I know only because it's the main campus building for Emerson College, where I'm getting my master's).
This location has everything I dislike about coffee shops... it's busy (because of it's location - right by one of the main tourist sites and a T station), homeless people shill for change constantly outside its doors, there's no bathroom and the ghetto-blastin' staff's quantitative IQ probably doesn't add up to Stephen Hawking's toejam.
But, the iced coffee tastes just as good as the nectar of the gods and it's super-convenient for the 8pm halfway-point break during my night classes.

3) Dunkin's on Boylston, one block from Copley Square, across from the public library.
Okay, so some of the same problems here (particularly with the homeless guys at the door, begging for spare change. Ugh - look, if you reek of booze, I'm not giving you money. It's obvious you're not there for a coffee! Every now and then, I'll buy a cup of coffee or a donut for the "doorman," but just as often, they'll turn it down, claiming they "just ate." Yeah, right.).
Other problems: crowded, due to the business towers in the area and tourist traffic, it's long and narrow so it can get kind of cramped, for some reason a lot of candy-faced kids hang out there.
Pluses: the staff is super-efficient and the line always moves fast. They also seem to be friendly all the time and they've never gotten an order wrong.

2) Dunkin's on Newbury Street, between Mass. Ave and Hereford.
Again more homeless (gah! They're everywhere!) brings this location down. The staff, which seems to be predominantly Arabic, with the exception of the super-enthusiastic Filipino guy who makes the sandwiches, has the most trouble communicating of any other Dunkin's out there. But it does add to the unintentional comedy when you have three people, from three different continents all trying to explain to each other how to make a non-fat, no-whipped cream, decaf coolatta. Good times!
For me, the reason I go to this one is it's there. It's a block from my office, which makes it convenient, and whether or not I ride the T, walk or bike to work, it's on my way and calling my name every morning (and, sometimes, every afternoon). I'd compare this branch to a girlfriend you have because she's fun to hook up with - she'll blow your (mind) at night or when the time is right, but you have to put up with a whole lot of ish all the time and you wonder why it's worth it to stay but since there's nothing better you do but secretly you always hope for something better to come along or a new store to open up one block in the other direction.
Uh, not that I've ever been in that situation or anything...

1) Dunkin's in the Shaw's Plaza, off of McGrath Highway, just over the Somerville/Cambridge border.
This one has all the good and none of the bad - it's the closest one to my apartment, right in a plaza that I visit a couple times a week anyway for groceries, it's on the way to the T (with only a slight detour). The staff, which seems to be the entire female/teenage child branch of an extended Indian family, is very friendly and even tries to upsell by insisting on asking every customer "If you would like any donuts or muffins today" (which, as a salesperson, I appreciate). They make the best breakfast sandwiches - even double-toasting the English Muffins so they have a nice crunch. The orders are always right and they're very fast. Heck, even the floors are always clean.
And the coffee? Ooooooooh, the coffee is so good. I visit this one when I'm running late, overslept or after the occasional hangover. That first sip is pure bliss.

I guess the only downfall is that they don't deliver.

I'll have to put that into the "comments" box.

I'd never leave my house.

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